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future retail summit

The balance of trading has been with us forever. Now it is all about a new economy due to the rapid, almost disruptive, growth of technology. Retail today means innovation & solving at the power of now.

Customers are no longer searching for products, they seek experiences.

The Retail Summit sets the stage for what retail is bound to become –  a dimension of its own in experientiality and social responsibility.

From mobile customer experience, frictionless payment to customer retention and sustainability, join us for the present-day strategies in retail!




Christine Nikolaou

Global Head of Ecommerce Strategy & Performance

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Pierre-Yves Paslier


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Rodrigo Garcia Gonzalez


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last year's agenda

9:15 - 9:30

9:30 - 9:45

9:45 - 10:15

10:15 - 10:45

10:45 - 11:15

11:15 - 12:15

12:15 - 13:15

13:15 - 13:45

13:45 - 14:30

14:30 - 15:00

15:00 - 15:45

15:45 - 16:30

16:30 - 17:00

Visitors check-in

Opening speech  


Bogdan GrossInnovation & Consulting Director, RBC

Andra Imbrea Palade, Digital Content Marketing Manager, Progresiv (Moderator)

Future of Retail is happening now!


Tomas Petovsky,

E-commerce Central & Eastern Europe

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All the roads lead to the Metaverse: an (almost) practical guide to read through its lines and not get lost

Marco Guastamacchia,

Digital Advisor


Networking Break

Panel: Technology and automation will be crucial to your retail business

Adrian TomaRetail Checkout Solutions Manager Innovation&Consult, RBC

Alexandru Bâlea, Charisma Retail Team Leader, TotalSoft

Marius Vasile, Business Development Director, Samsung

Vasile Voicu, Head of Digital Services, Orange Business Services

Andrei Sârbu, Sales Manager Electronic Signature, certSIGN

Andra Imbrea Palade, Digital Content Marketing Manager, Progresiv (Moderator)

Lunch Break

The impact of customer experience on retail technology

DeAnn Campbell,

Chief Strategy Officer  

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*virtual sesion*

Technology is always the answer, but what was the question again?


Prof. Dr. Katelijn Quartier,

Academic Director


Networking Break

How can seaweed tackle single use plastics?

Pierre-Yves Paslier & Rodrigo García González,



In Love with the Consumer of the Future


Christine Nikolaou,

Global Head of Ecommerce Strategy & Performance

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Supply Chain Management: Importance, Issues and the Future


Yogith Krishna

UK Import Supply Lead

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recommend the other summits

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